
In today’s fast-paced world, the need for learning and upskilling is greater than ever before. With the rise of new technologies and changing work environments, it has become essential to keep up with the latest trends and developments in various fields. Coursera is an online learning platform that offers a wide range of courses, specializations, and degrees from top universities and educational institutions around the world. In this blog, we’ll take a closer look at what Coursera is, how it works, and how it can benefit lifelong learners.
What is Coursera?
Coursera was founded in 2012 by two computer science professors from Stanford University, Andrew Ng and Daphne Koller. Their goal was to make high-quality education accessible to everyone, regardless of their background or location. Since then, Coursera has grown to become one of the most popular online learning platforms, with over 100 million learners from around the world.
How does Coursera work?
Coursera offers a variety of courses, specializations, and degrees in a wide range of subjects, including computer science, business, health, social sciences, humanities, and more. The courses are designed and taught by expert instructors from top universities and institutions, and are accessible to learners of all backgrounds and skill levels.
One of the key features of Coursera is its flexibility. You can take courses at your own pace and on your own schedule, from anywhere in the world. The courses are typically divided into modules or weeks, with video lectures, quizzes, and assignments to help you learn and assess your progress.
Coursera also offers specializations, which are a series of related courses that help you master a specific topic or skill. Specializations usually take several months to complete, and often include a capstone project or final exam. You can earn a professional certificate upon completion of a specialization, which can help you stand out in the job market.
Finally, Coursera has partnerships with top universities around the world to offer full degrees online. These degrees are typically more structured and require a greater time commitment than individual courses or specializations, but they offer a fully-accredited education from a top institution.
Pricing and Plans
Coursera offers both free and paid plans for its learners, depending on their needs and goals.
Free Plan : The free plan on Coursera provides access to a variety of courses and content, including video lectures, quizzes, and discussion forums. Learners can enroll in any course for free, and access all of the course materials at no cost. However, learners who choose the free plan will not have access to certain features such as graded assignments, certificates, and specialization or degree programs.
Paid Plan: Coursera also offers a paid plan called Coursera Plus, which provides learners with access to unlimited courses, certificates, and specializations for a flat fee of $399 per year. Coursera Plus learners have access to all course materials, graded assignments, and certificates, as well as additional features such as personalized learning recommendations and the ability to enroll in courses anytime, even if they’re not currently open for enrollment.
In addition to Coursera Plus, learners can also choose to pay for individual courses, specializations, and degree programs. The cost varies depending on the course, specialization, or degree, and may range from a few hundred dollars to several thousand dollars.

Pros of Using Coursera:
- Access to High-Quality Education: Coursera provides learners with access to courses and content from top universities and educational institutions around the world, allowing them to learn from experts in their chosen fields.
- Flexibility: Coursera’s online learning platform allows learners to study at their own pace, and access course materials from anywhere in the world, making it an ideal option for people with busy schedules or those who live in remote areas.
- Affordability: While some courses and programs on Coursera can be expensive, many courses are available for free or at a lower cost than traditional education programs, making it an affordable option for learners.
- Career Advancement: Coursera offers a wide range of courses, specializations, and degree programs in high-demand fields, allowing learners to gain the skills and credentials they need to advance their careers.
- Learning Community: Coursera provides learners with access to a global community of learners, allowing them to connect with peers and experts in their field, collaborate on projects, and participate in discussions.
Cons of Using Coursera:
- Lack of Personal Interaction: While Coursera offers discussion forums and other interactive features, it lacks the face-to-face interaction and networking opportunities that come with traditional classroom education.
- Limited Feedback: Depending on the course or program, learners may receive limited feedback on their assignments or work, which can make it difficult to gauge their progress and improve their skills.
- Variable Course Quality: While Coursera partners with top universities and institutions, the quality of courses can vary depending on the instructor and the institution offering the course.
- Technical Issues: As with any online platform, learners may encounter technical issues such as slow loading times, server crashes, or difficulty accessing course materials, which can be frustrating and disruptive to the learning experience.
Customer Satisfaction
Customer response towards Coursera is positive, with many learners expressing satisfaction with the platform’s content, features, and overall user experience.
One of the key factors that learners appreciate about Coursera is its flexibility, which allows them to study at their own pace and access course materials from anywhere in the world. Many learners also appreciate the platform’s affordability, with free and low-cost courses and specializations available in a wide range of subjects.
Another aspect of Coursera that customers appreciate is the quality of the courses and content. Coursera partners with top universities and educational institutions to provide learners with access to high-quality education, and many learners report that the courses they have taken on Coursera have helped them gain new skills and advance their careers.
However, there are also some concerns and criticisms expressed by customers. Some learners have reported technical issues with the platform, such as slow loading times or difficulty accessing course materials. Additionally, while the cost of courses on Coursera can be lower than traditional education programs, some learners have reported that the cost of certain programs, such as degree programs, can be prohibitively expensive.
Finally, while Coursera offers certificates and degrees, the recognition of these credentials by employers and educational institutions may be limited, depending on the field and the specific program.
Conclusion
In conclusion, Coursera is an excellent online learning platform for lifelong learners. It offers access to high-quality education from top institutions around the world, is flexible and accessible, and provides a wide range of courses and specializations to suit your interests and career goals. Whether you’re looking to upskill, gain knowledge in a new field, or earn a degree from a top institution, Coursera is a great option to consider.
There is NO customer service, only automated responses. They have an old email address for me and I can’t change it since I can’t access my decades old AOL email. I signed up for a course I didn’t realize had a course I should have taken first and I wanted to switch to the prereq 20 minutes after purchase. Spent hours hunting down customer service but there is NO CUSTOMER SERVICE. Only automated responses that don’t answer my questions. These courses ARE expensive and running a business without ANY way of contacting the company is extremely unethical. What is it, one dude running the place from a huge villa in Monaco? Just a guess. The classes are good, maybe a mixed bag but I didn’t have issue with the courses but CERTAINLY with the complete lack of customer service.
Their business model relies on sneaking in sub subscriptions that they hope you don’t notice. They DO NOT CARE about their learners- only about extracting as much money as possible. Horrible, unethical corporation run by sociopaths.
I’ve tried 3 courses here. 1 was poor quality and billed me without me knowing (non-refundable of course), 1 was great but I was unable to buy the certificate with poor Customer Service back and forth, and the last is ok but the material is almost 10 years old.